Legal
Terms & Conditions
Last updated: June 2025 · Applies to all First Cordon services globally
1. Acceptance of Terms
By accessing or using First Cordon's services, including the Talos V3 (Talos V3), you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our services. These terms apply to all clients, users, and visitors who access or use First Cordon services in New Zealand, Australia, and the United States of America.
2. Description of Services
First Cordon provides a camera-based threat detection service operating under the brand name Talos V3 (Talos V3). The service uses Talos V3 to identify visible firearms and edged weapons in real time. Every alert is reviewed by a trained human operator before being issued to the client. First Cordon operates as a subsidiary of GCSG Security Group.
3. Client Obligations
Clients are responsible for: (a) ensuring all camera infrastructure meets First Cordon's technical specifications; (b) maintaining appropriate data protection and privacy notices to individuals within monitored areas; (c) complying with all applicable laws and regulations in their jurisdiction relating to surveillance, data collection, and security operations; (d) ensuring that verified alerts are acted upon by appropriately trained and authorised personnel only; (e) notifying First Cordon promptly of any changes to the monitored environment that may affect system performance.
4. System Performance
First Cordon makes no warranty that Talos V3 will detect every weapon or prevent every incident. The system is a detection aid and should form part of a broader security strategy. Detection performance is dependent on factors including camera placement, image quality, lighting conditions, and occlusion. First Cordon does not make specific accuracy guarantees. Human operator verification is provided to reduce false alerts; however, operator response times may vary based on alert volume and operational conditions.
5. Intellectual Property
All software, algorithms, models, documentation, branding, and materials associated with Talos V3 and First Cordon remain the exclusive intellectual property of First Cordon and its licensors. Clients are granted a limited, non-exclusive, non-transferable licence to use the service during the term of their agreement. Nothing in these terms transfers any ownership rights to the client.
6. Confidentiality
Both parties agree to maintain the confidentiality of each other's confidential information. First Cordon will not disclose client operational data, alert history, or site-specific configuration to third parties except as required by law or with the client's written consent. Clients will not disclose First Cordon's proprietary technology, pricing, or operational methods to third parties.
7. Data and Privacy
First Cordon collects and processes data in accordance with its Privacy Policy. Clients who operate Talos V3 are data controllers in respect of footage and personal data captured within their premises. First Cordon acts as a data processor. Clients must ensure they have a lawful basis for processing under applicable privacy legislation including the New Zealand Privacy Act 2020, the Australian Privacy Act 1988, and applicable US state and federal laws.
8. Limitation of Liability
To the maximum extent permitted by applicable law, First Cordon's total liability to a client for any claim arising in connection with these terms or the services shall not exceed the fees paid by the client in the three months preceding the claim. First Cordon is not liable for indirect, consequential, incidental, or punitive damages including loss of profit, loss of data, or loss of life or property arising from reliance on the service.
9. Termination
Either party may terminate the service agreement with 30 days' written notice. First Cordon may suspend or terminate access immediately if a client breaches these terms, fails to pay fees, or engages in conduct that puts First Cordon or third parties at risk. Upon termination, all licences granted to the client cease immediately.
10. Governing Law
These terms are governed by the laws of New Zealand for clients in New Zealand; by the laws of the State of New South Wales, Australia for Australian clients; and by the laws of the State of Tennessee, USA for US clients. Each party submits to the non-exclusive jurisdiction of the courts of the applicable governing jurisdiction.
11. Changes to These Terms
First Cordon reserves the right to update these Terms and Conditions at any time. Material changes will be communicated to existing clients with at least 14 days' notice. Continued use of the service after the effective date of any changes constitutes acceptance of the updated terms.
12. Contact
Questions regarding these Terms and Conditions should be directed to: precision@firstcordon.com